Contact Centre Advisor Required in Chester
Pay shown is the typical market range for this role in this area and is a guide only. The rate offered depends on your experience, your qualifications and the employer's requirements.
Apply in one step
Email your CV to our Office team about Contact Centre Advisor work in Chester, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3947 3993
No registration form and no login needed.
About this role
Focus Recruitment is recruiting a Contact Centre Advisor for employers in Chester and across Cheshire West and Chester. We work with businesses who recruit into this role regularly, on permanent, temporary and temp-to-perm terms.
What you will be doing
- Handle inbound customer enquiries by phone, email and webchat
- Resolve queries at first point of contact where possible
- Log all interactions accurately on the CRM
- Escalate complex issues appropriately
- Meet individual and team service targets
- Contribute to a positive customer experience
What you need
- Relevant experience in a comparable position
- Call handling, KPIs
- Strong organisational and time management skills
- Positive, flexible attitude and a team player
- Right to work in the UK
Why work with Focus Recruitment
- Temp, temp-to-perm and permanent roles
- Competitive hourly rates and salaries
- Holiday pay and pension on temp assignments
- Quick and simple registration
- Feedback after every interview
How to apply
Send us your details and we will talk through the permanent and temporary options in Chester.
Apply for Contact Centre Advisor jobs in Chester
Email your CV to our Office team about Contact Centre Advisor work in Chester, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3947 3993
No registration form and no login needed.
Focus Recruitment acts as an employment agency in relation to permanent vacancies and as an employment business in relation to temporary vacancies.