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Customer Retention Advisor Jobs Londonderry | Indeed

Pay shown is the typical market range for this role in this area and is a guide only. The rate offered depends on your experience, your qualifications and the employer's requirements.

Apply in one step

Email your CV to our Sales team about Customer Retention Advisor work in Londonderry, or message us on WhatsApp if you would rather talk first.

Or call us on 020 3879 5352

No registration and no login needed.

About this role

Focus Recruitment is recruiting a Customer Retention Advisor for employers in Londonderry and across Derry City and Strabane. If you are confident on the phone and like to hit a target, our sales desk has regular roles in this area on permanent and temporary terms.

What you will be doing

  • Respond to customer enquiries by phone, email and chat
  • Turn service calls into sales opportunities
  • Resolve complaints first time where possible
  • Book appointments and follow-up calls
  • Work to clear service level agreements
  • Share customer feedback with the team

What you need

  • Excellent communication skills on the phone and in writing
  • Excellent phone manner, Retention and save conversations, Customer service
  • Able to build rapport quickly
  • Self-motivated and well organised
  • Right to work in the UK

Why work with Focus Recruitment

  • Permanent, temporary and temp-to-perm options
  • Weekly pay for temporary assignments
  • Commission and incentives on top of basic pay
  • Free CV and interview advice
  • We will not send your CV anywhere without asking first

How to apply

Send us your details. If you are good on the phone we would like to talk to you, even if you have not worked in sales before.

Apply for Customer Retention Advisor jobs in Londonderry

Email your CV to our Sales team about Customer Retention Advisor work in Londonderry, or message us on WhatsApp if you would rather talk first.

Or call us on 020 3879 5352

Apply now

A CV helps but is optional: you can apply with just your details.

    Prefer email? Send your CV to info@focusrecruitment.co.uk.

    No registration and no login needed.

    Focus Recruitment acts as an employment agency in relation to permanent vacancies and as an employment business in relation to temporary vacancies.