Customer Service Representative Opportunities in Birmingham
Pay shown is the typical market range for this role in this area and is a guide only. The rate offered depends on your experience, your qualifications and the employer's requirements.
Apply in one step
Email your CV to our Office team about Customer Service Representative work in Birmingham, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3947 3993
No registration form and no login needed.
About this role
We recruit Customer Service Representatives for businesses operating throughout Birmingham and West Midlands. This role comes up regularly with us, so registering puts you in front of several employers at once.
What you will be doing
- Handle claims or cases from notification to settlement
- Assess information and make decisions within authority
- Communicate with customers sensitively and clearly
- Maintain accurate and compliant records
- Work to service level agreements
- Support continuous improvement of the process
What you need
- Proven background as a customer service representative
- CRM, Phone and email
- Comfortable working in a busy environment
- Professional and customer-focused approach
- Right to work in the UK
Why work with Focus Recruitment
- Work close to home wherever possible
- Weekly pay for temps
- Flexible working considered by most clients
- Support throughout the process
- Consultants who answer the phone
How to apply
Send your CV and we will call you back the same working day to discuss what is available in Birmingham.
Apply for Customer Service Representative jobs in Birmingham
Email your CV to our Office team about Customer Service Representative work in Birmingham, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3947 3993
No registration form and no login needed.
Focus Recruitment acts as an employment agency in relation to permanent vacancies and as an employment business in relation to temporary vacancies.