Helpdesk Advisor Jobs Ballymena
Pay shown is the typical market range for this role in this area and is a guide only. The rate offered depends on your experience, your qualifications and the employer's requirements.
Apply in one step
Email your CV to our Office team about Helpdesk Advisor work in Ballymena, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3947 3993
No registration form and no login needed.
About this role
We recruit Helpdesk Advisors for businesses operating throughout Ballymena and Mid and East Antrim. This role comes up regularly with us, so registering puts you in front of several employers at once.
What you will be doing
- Manage a caseload of customer queries and complaints
- Investigate issues thoroughly and fairly
- Communicate outcomes clearly in writing and by phone
- Work within regulatory and company guidelines
- Maintain accurate case records
- Meet quality and turnaround targets
What you need
- Recent experience in an office or commercial setting
- CAFM or ticketing
- Good IT skills and able to pick up new systems quickly
- Reliable and able to work independently
- Right to work in the UK
Why work with Focus Recruitment
- Long-standing relationships with Ballymena employers
- Weekly pay on temp assignments
- Hybrid working with many roles
- Support with your CV and interview preparation
- Direct contact with your consultant
How to apply
Apply with your CV and we will match you to the Mid and East Antrim employers recruiting now.
Apply for Helpdesk Advisor jobs in Ballymena
Email your CV to our Office team about Helpdesk Advisor work in Ballymena, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3947 3993
No registration form and no login needed.
Focus Recruitment acts as an employment agency in relation to permanent vacancies and as an employment business in relation to temporary vacancies.