Hiring Complaints Handler in Basildon
Pay shown is the typical market range for this role in this area and is a guide only. The rate offered depends on your experience, your qualifications and the employer's requirements.
Apply in one step
Email your CV to our Office team about Complaints Handler work in Basildon, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3947 3993
No registration form and no login needed.
About this role
We have ongoing requirements for a Complaints Handler in Basildon. Our Essex clients include professional services, construction, healthcare and manufacturing businesses, and several hire into this role continuously.
What you will be doing
- Manage a caseload of customer queries and complaints
- Investigate issues thoroughly and fairly
- Communicate outcomes clearly in writing and by phone
- Work within regulatory and company guidelines
- Maintain accurate case records
- Meet quality and turnaround targets
What you need
- Proven background as a complaints handler
- Complaint resolution, FCA desirable
- Comfortable working in a busy environment
- Professional and customer-focused approach
- Right to work in the UK
Why work with Focus Recruitment
- A choice of employers rather than one vacancy
- Competitive salary benchmarked to the Essex market
- Part-time and flexible hours available
- Fast registration and quick turnaround
- Honest advice about the role before you interview
How to apply
Send us your details and we will talk through the permanent and temporary options in Basildon.
Apply for Complaints Handler jobs in Basildon
Email your CV to our Office team about Complaints Handler work in Basildon, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3947 3993
No registration form and no login needed.
Focus Recruitment acts as an employment agency in relation to permanent vacancies and as an employment business in relation to temporary vacancies.