Customer Retention Advisor Jobs Crewe | Indeed
Pay shown is the typical market range for this role in this area and is a guide only. The rate offered depends on your experience, your qualifications and the employer's requirements.
Apply in one step
Email your CV to our Sales team about Customer Retention Advisor work in Crewe, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3879 5352
No registration and no login needed.
About this role
We are looking for a Customer Retention Advisor to join one of our clients in Crewe. Focus Recruitment has supplied sales people across Cheshire East for years, from first-time telesales staff to experienced managers.
What you will be doing
- Call customers whose contracts are due for renewal
- Explain renewal options and pricing clearly
- Offer upgrades that suit the customer’s needs
- Handle objections and save at-risk customers
- Record outcomes and follow-ups in the system
- Achieve renewal and retention targets
What you need
- Excellent communication skills on the phone and in writing
- Excellent phone manner, Retention and save conversations, Customer service
- Able to build rapport quickly
- Self-motivated and well organised
- Right to work in the UK
Why work with Focus Recruitment
- Regular ongoing sales vacancies in this area
- Training for people new to sales
- Bonus schemes and team incentives
- Hybrid working with some clients
- A desk that specialises in sales roles
How to apply
Send your details and we will call you back the same working day to discuss the sales roles available in Crewe.
Apply for Customer Retention Advisor jobs in Crewe
Email your CV to our Sales team about Customer Retention Advisor work in Crewe, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3879 5352
Apply now
A CV helps but is optional: you can apply with just your details.
Prefer email? Send your CV to info@focusrecruitment.co.uk.
No registration and no login needed.
Focus Recruitment acts as an employment agency in relation to permanent vacancies and as an employment business in relation to temporary vacancies.