Customer Retention Advisor Wanted in Salford | Indeed
Pay shown is the typical market range for this role in this area and is a guide only. The rate offered depends on your experience, your qualifications and the employer's requirements.
Apply in one step
Email your CV to our Sales team about Customer Retention Advisor work in Salford, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3949 1665
No registration and no login needed.
About this role
A Customer Retention Advisor role in Salford: a basic salary plus commission or bonus, with on-target earnings above the basic. Our Yorkshire and the Humber clients value people who are confident on the phone, organised and resilient.
What you will be doing
- Handle inbound calls from new and existing customers
- Answer questions and recommend the right product or plan
- Process orders, upgrades and changes accurately
- Retain customers who want to cancel
- Keep customer records up to date
- Meet quality, service and sales targets
What you need
- Proven background as a customer retention advisor, or strong transferable sales skills
- Excellent phone manner, Retention and save conversations, Customer service
- Comfortable making a high volume of calls
- Organised, with good IT skills
- Right to work in the UK
Why work with Focus Recruitment
- Structured commission with realistic targets
- Warm leads with many clients
- Career paths into team leader and management roles
- Supportive sales teams
- Interview coaching included
How to apply
Apply today and a consultant from our sales desk will talk you through the role and the employer.
Apply for Customer Retention Advisor jobs in Salford
Email your CV to our Sales team about Customer Retention Advisor work in Salford, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3949 1665
Apply now
A CV helps but is optional: you can apply with just your details.
Prefer email? Send your CV to info@focusrecruitment.co.uk.
No registration and no login needed.
Focus Recruitment acts as an employment agency in relation to permanent vacancies and as an employment business in relation to temporary vacancies.