Birmingham Area Customer Success Lead Jobs | Indeed
Pay shown is the typical market range for this role in this area and is a guide only. The rate offered depends on your experience, your qualifications and the employer's requirements.
Apply in one step
Email your CV to our Sales team about Customer Success Lead work in Birmingham, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3879 5352
No registration and no login needed.
About this role
Focus Recruitment is recruiting a Customer Success Lead for employers in Birmingham and across West Midlands. If you are confident on the phone and like to hit a target, our sales desk has regular roles in this area on permanent and temporary terms.
What you will be doing
- Act as the main point of contact for your clients
- Understand each client’s goals and plan how to grow the account
- Negotiate renewals and contract extensions
- Coordinate internal teams to deliver for clients
- Keep account records and forecasts accurate in the CRM
- Hit retention and growth targets
What you need
- Proven background as a customer success lead, or strong transferable sales skills
- Customer success leadership, Renewals and expansion, Team leadership
- Comfortable making a high volume of calls
- Organised, with good IT skills
- Right to work in the UK
Why work with Focus Recruitment
- Established, stable local employers
- Salary benchmarked against local market rates
- Commission and bonus on top of basic pay
- Genuine progression opportunities
- Help preparing for sales interviews and role plays
How to apply
Send us your details. If you are good on the phone we would like to talk to you, even if you have not worked in sales before.
Apply for Customer Success Lead jobs in Birmingham
Email your CV to our Sales team about Customer Success Lead work in Birmingham, or message us on WhatsApp if you would rather talk first.
Or call us on 020 3879 5352
Apply now
A CV helps but is optional: you can apply with just your details.
Prefer email? Send your CV to info@focusrecruitment.co.uk.
No registration and no login needed.
Focus Recruitment acts as an employment agency in relation to permanent vacancies and as an employment business in relation to temporary vacancies.